Liwaiwai Liwaiwai
  • /
  • Artificial Intelligence
  • Machine Learning
  • Robotics
  • Engineering
    • Architecture
    • Design
    • Software
    • Hybrid Cloud
    • Data
  • Learning
  • About
  • /
  • Artificial Intelligence
  • Machine Learning
  • Robotics
  • Engineering
    • Architecture
    • Design
    • Software
    • Hybrid Cloud
    • Data
  • Learning
  • About
Liwaiwai Liwaiwai
  • /
  • Artificial Intelligence
  • Machine Learning
  • Robotics
  • Engineering
    • Architecture
    • Design
    • Software
    • Hybrid Cloud
    • Data
  • Learning
  • About
  • Artificial Intelligence
  • Research

New IBM Study Reveals How AI Is Changing Work And What HR Leaders Should Do About It

  • August 21, 2023
  • liwaiwai.com

The rise of generative AI has surfaced many new questions about how the technology will impact the workforce. Even as AI becomes more pervasive in business, people are still a core competitive advantage. But business leaders are facing a host of talent-related challenges, as a new global study from the IBM Institute for Business Value (IBV) reveals, from the skills gap to shifting employee expectations to the need for new operating models.

The global skills gap is real and growing. Executives surveyed estimate that 40% of their workforce will need to reskill as a result of implementing AI and automation over the next three years. That could translate to 1.4 billion of the 3.4 billion people in the global workforce, according to World Bank statistics. Respondents also report that building new skills for existing employees is a top talent issue.


Partner with liwaiwai.com
for your next big idea.
Let us know here.



From our partners:

CITI.IO :: Business. Institutions. Society. Global Political Economy.
CYBERPOGO.COM :: For the Arts, Sciences, and Technology.
DADAHACKS.COM :: Parenting For The Rest Of Us.
ZEDISTA.COM :: Entertainment. Sports. Culture. Escape.
TAKUMAKU.COM :: For The Hearth And Home.
ASTER.CLOUD :: From The Cloud And Beyond.
LIWAIWAI.COM :: Intelligence, Inside and Outside.
GLOBALCLOUDPLATFORMS.COM :: For The World's Computing Needs.
FIREGULAMAN.COM :: For The Fire In The Belly Of The Coder.
ASTERCASTER.COM :: Supra Astra. Beyond The Stars.
BARTDAY.COM :: Prosperity For Everyone.

AI’s impact will vary across employee groups. Workers at all levels could feel the effects of generative AI, but entry-level employees are expected to see the biggest shift. Seventy-seven percent of executive respondents say entry-level positions are already seeing the effects of generative AI and that will intensify in the next few years. Only 22% of respondents report the same for executive or senior management roles.

AI can open up more possibilities for employees by enhancing their capabilities. In fact, 87% of executives surveyed believe employees are more likely to be augmented than replaced by generative AI. That varies across functions – 97% of executives think employees in procurement are more likely to be augmented than replaced, compared to 93% for employees in risk and compliance, 93% for finance, 77% for customer service and 73% for marketing.

Employees care more about doing meaningful work than flexibility and growth opportunities, but leaders aren’t always in lockstep with their needs. With AI primed to take on more manual and repetitive tasks, employees surveyed report engaging in impactful work is the top factor they care about beyond compensation and job security—more important than flexible work arrangements, growth opportunities and equity. On top of that, nearly half of employees surveyed believe the work they do is far more important than who they work for or who they work with regularly.

Read More  Fraud Detection To Robo Investing: AI In Finance Is Rising

However, employers seem to have missed the memo about what matters. Executives surveyed said impactful work was the least important factor to their employees, instead pointing to flexible work arrangements as the most important attribute beyond compensation and job security.

The world of work has changed compared to even six months ago. Leaders are starting to believe that the enterprise of tomorrow may not be able to run with yesterday’s talent—and tomorrow’s talent may not be able be rely on yesterday’s ways of working.

The world of work has changed compared to even six months ago. Leaders are starting to believe that the enterprise of tomorrow may not be able to run with yesterday’s talent – and tomorrow’s talent may not be able be rely on yesterday’s ways of working.

HR leaders can play a critical role in how organizations adapt to the changes driven by generative AI. These leaders can be at the helm of navigating these challenges, redesigning work and operating models to shepherd their organizations into the future. Here are a few actions to consider.

  • Redesign the work, leading with the operating model. Automating bad processes won’t make them better. Rather than automating the same activities you’ve always done, go back to the drawing board to find a better way forward. Process mining can analyze how work is done and where bottlenecks or other inefficiencies exist. From there, you can re-think and re-engineer how work gets done, identifying tasks where AI or automation can be applied to free up employee time for higher value tasks where their touch is critical. For example, IBM’s HR team re-examined the highly manual and data-intensive quarterly promotions process, applying a custom Watson Orchestrate solution to automate data gathering and thereby empowering human staff to devote more time to high-value tasks.
  • Invest in talent as much as technology, preparing the workforce for AI and other technology disruption. This is a pivotal moment for HR leaders to step up to help define the organization’s transformation strategy and how people—and AI—will combine to deliver it. HR leaders will drive workforce planning, design and strategy like defining higher-value work, identifying the critical roles and skills of the future and managing hiring, shifting people into new roles, retention and more. That can include reviewing roles, identifying and eliminating repetitive tasks that can be handled by AI, merging roles to create new roles, expanding roles to include tasks like applying or managing AI tools, and creating targeted skill development for the higher-level tasks driven by people.
  • Put skills at the center of workforce strategy—for today and for tomorrow. Leaders should be thinking about how to increase the overall technical acumen of the workforce. That can serve as a broad foundation upon which employees build new skills, such as how to work creatively and responsibly with AI. That doesn’t mean every employee will have to learn how to code–but most will have to familiarize themselves with new AI solutions. It’s very important for employees to have a basic understanding of AI and its capabilities so they can be both critical thinkers and users of the technology. Everyone should be empowered to ask questions about models’ training data, how it came to its predictions, potential biases and more. Technology can help with skills and career development too. Interactive career roadmaps with dynamic prompts can help employees see what’s expected for them to progress. At Delta Airlines, IBM Consulting implemented a skills foundation and a talent platform that enabled their IT workforce to upskill into critical new technologies. The future pipeline of talent is an important consideration too. The global AI skills gap is an urgent need facing many companies today across industries, and this will require strategic investments.
  • Give jobs more meaning by putting the employee in the driver’s seat. AI has the potential to transform the employee experience. It can automate repetitive tasks, letting people focus on what they are passionate about, freeing up their time for skills development or work-life balance, and potentially create exciting new job roles and career paths. It’s important to engage employees in this process. For example, give teams a forum to recommend tasks that could be automated to make their jobs easier and more fulfilling, leveraging digital channels for a continuous and open feedback loop. This kind of openness to feedback and company-wide growth mindset can also help develop your next generation of leaders. Cultivate an environment where leaders at all levels are encouraged to bring new ideas and creatively apply technology within their roles.
Read More  The Traits And Qualities That Humans Have. And How AI Would And Should Learn From It.

We’re at a pivotal point in the world of work and there’s a massive opportunity in front of HR leaders, but there are risks as well. As businesses further embrace AI, successful change will only come if organizations—by way of HR leaders—prioritize a new approach to talent and operating models where people and technology come together to boost productivity and drive business value.

By: Jill Goldstein (Managing Partner, Talent Transformation Consulting)
Originally published at IBM Blog

Source: cyberpogo.com


For enquiries, product placements, sponsorships, and collaborations, connect with us at [email protected]. We'd love to hear from you!

Our humans need coffee too! Your support is highly appreciated, thank you!

liwaiwai.com

Related Topics
  • Artificial Intelligence
  • Employees
  • Employer
  • Generative AI
  • HR
  • Human Resource
  • IBM
  • Workforce
You May Also Like
View Post
  • Artificial Intelligence
  • Platforms

Here’s What AWS Revealed About Its Generative AI Strategy At re:Invent 2023

  • December 9, 2023
Sound
View Post
  • Artificial Intelligence
  • Technology

Transforming The Future Of Music Creation

  • December 7, 2023
View Post
  • Artificial Intelligence
  • Technology

Bard Gets Its Biggest Upgrade Yet With Gemini

  • December 7, 2023
Gemini
View Post
  • Artificial Intelligence
  • Research
  • Technology

Introducing Gemini: Our Largest And Most Capable AI Model

  • December 7, 2023
View Post
  • Artificial Intelligence
  • Technology

Members Of Fort Peck Tribes And Googlers Meet To Learn, Celebrate And Support Socially Beneficial Technology

  • December 5, 2023
View Post
  • Artificial Intelligence
  • Research

FAIR Progress And Learnings Across Socially Responsible AI Research

  • December 4, 2023
View Post
  • Artificial Intelligence
  • Machine Learning
  • Technology

IBM And NASA Are Building An AI Foundation Model For Weather And Climate

  • December 4, 2023
View Post
  • Artificial Intelligence
  • Technology

AI For Impact: How Google Cloud Is Bringing AI To Accelerate Climate Action

  • December 4, 2023
A Field Guide To A.I.
Navigate the complexities of Artificial Intelligence and unlock new perspectives in this must-have guide.
Now available in print and ebook.

charity-water



Stay Connected!
LATEST
  • 1
    Here’s What AWS Revealed About Its Generative AI Strategy At re:Invent 2023
    • December 9, 2023
  • Sound 2
    Transforming The Future Of Music Creation
    • December 7, 2023
  • 3
    Bard Gets Its Biggest Upgrade Yet With Gemini
    • December 7, 2023
  • Gemini 4
    Introducing Gemini: Our Largest And Most Capable AI Model
    • December 7, 2023
  • 5
    Members Of Fort Peck Tribes And Googlers Meet To Learn, Celebrate And Support Socially Beneficial Technology
    • December 5, 2023
  • 6
    FAIR Progress And Learnings Across Socially Responsible AI Research
    • December 4, 2023
  • 7
    IBM And NASA Are Building An AI Foundation Model For Weather And Climate
    • December 4, 2023
  • 8
    AI For Impact: How Google Cloud Is Bringing AI To Accelerate Climate Action
    • December 4, 2023
  • Birthday Cake 9
    How ChatGPT Altered Our World in Just One Year
    • December 1, 2023
  • 10
    Why Student Experiments With Generative AI Matter For Our Collective Learning
    • November 30, 2023

about
About
Hello World!

We are liwaiwai.com. Created by programmers for programmers.

Our site aims to provide materials, guides, programming how-tos, and resources relating to artificial intelligence, machine learning and the likes.

We would like to hear from you.

If you have any questions, enquiries or would like to sponsor content, kindly reach out to us at:

[email protected]

Live long & prosper!
Most Popular
  • 1
    IBM Collaborates with AWS to Launch a New Cloud Database Offering, Enabling Customers to Optimize Data Management for AI Workloads
    • November 27, 2023
  • OpenAI 2
    Sam Altman Returns As CEO, OpenAI Has A New Initial Board
    • November 30, 2023
  • Oracle | Microsoft 3
    Oracle Cloud Infrastructure Utilized by Microsoft for Bing Conversational Search
    • November 7, 2023
  • Data center. Servers. 4
    Intel Granulate Optimizes Databricks Data Management Operations
    • November 27, 2023
  • ChatGPT 5
    Why Student Experiments With Generative AI Matter For Our Collective Learning
    • November 29, 2023
  • /
  • Artificial Intelligence
  • Explore
  • About
  • Contact Us

Input your search keywords and press Enter.